While working with lots of companies and in particular companies which are highly motivated to boost sales, revenues, employee motivation and overall employee engagement, it is common to “let staff in” to the trials, struggles and future plans to help them understand the whole picture of the day-to-day operations as well as the overall company goals.
But when is too much information detrimental? How can too much information actually reduce employee motivation and engagement?
- Discussing financials struggles: difficulties paying staff on pay periods, in ability to purchase necessities for the business to keep proper stock to maximize revenue, not rewarding or providing incentives due to lack of funds
- Discussing staffing issues: frustrations regarding other staff, pitting staff members against each other, getting too close to staff personally (blurring the lines of boss & employee)
- Discussing loss of interest in industry: possible sale of business, sourcing other job opportunities, complaining of dislikes
- Discussing personal issues: communicating family dynamics, discussing personal situations, bringing personal life in to work with unfavorable attitude
While many of these topics for some people seem to be straight forward, common sense, off limit discussions to be having with employees , it is very easy for others to lose site of the big picture as some may believe this form of communication is beneficial. The belief that “If I am honest with my staff, they will work harder, better and faster for me because they get what I am going through” is an easy belief to have.
However, every situation, company, relationship is a case by case scenario but this notion of “watching what you say ” is important and can greatly affect your working relationship with your staff, staff productivity and motivation and can instantly inflict the mindset of “WIIFM – What’s in it for me” mentality for staff. If they see the boss defeated in day-to-day mentality, what’s in it for them to remain positive, upbeat and productive?